Responsible Gaming

Gambling should remain entertainment. It involves financial risk and is not a way to generate reliable income.

Age and eligibility

Access to gambling products must be restricted to people who meet the minimum legal gambling age and other eligibility requirements in their jurisdiction.

Stay in control

Set a budget before playing, never chase losses, avoid gambling with money needed for essential expenses, and take regular breaks. Operators should make appropriate account and spending controls available where required.

Self-exclusion and cooling-off

Players who need a break should be able to request cooling-off or self-exclusion options where available. These controls should be honored across marketing communications as required by applicable law and operator policy.

Recognizing risk

Warning signs can include spending more than intended, borrowing money to gamble, hiding gambling activity, attempting to recover losses through increased wagering, or allowing gambling to interfere with work or relationships.

Get help

If gambling is causing harm, stop playing and contact an appropriate independent gambling-support organization available in your country or jurisdiction. The final production site should list the specific official support organizations required for every market in which the business operates.